In the Twenty-First Century, your average customer is the owner of a mobile phone, which they carry around with them at all times. Chances are that they are also well used to sending and receiving SMS (text) messages.
There is an opportunity here for you to better interact with your customers through SMS messaging. For example, you could:-
- Send your customers a text message when their purchase is despatched,
- In conjunction with our consignment tracking services, inform your customers when their order has been delivered (particularly useful if they are ordering a gift for someone else),
- Send promotional messages to your customer base (with their prior consent),
- Use SMS messaging as a more secure method than email of reminding users of a forgotten password
- At the end of the day, send yourself a report on website visitors, or sales for that day.
These are just some of the possible uses of SMS messaging, and it is certainly not an exhaustive list.
Holding an SMS messaging account with Sygneca costs just £50 per annum, with text messages costing just £0.10 each. We can integrate SMS services with a Sygneca website for as little as £100.
